.Five9 (FIVN) has been granted the 2024 Aragon Study Advancement Honor for Artificial Intelligence Connect with Centers and also called an Innovator in pair of Aragon Research study Planet rumors: AI Agent Platforms in the ICC, 2025, as well as Intelligent Connect With Center, 2025. The business was actually realized as one of the most critical seller in the artificial intelligence Broker Operating systems report.At the center of Five9’s advancement is their sight for The brand new CX, where AI Agents and also AI-empowered Person Professionals team up to supply hyper-personalized consumer experiences. The firm recently offered brand new advancements including Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s lofty use technology in market development and also interruption.Five9 (FIVN) ha ricevuto il premio Aragon Study Development Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Analysis World: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand-new CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Analysis Innovation 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Analysis Planet: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 pour les Centres de Contact AI et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Research study Entire world: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Contact Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The brand-new CX, ou00f9 Representatives artificial intelligence et Professionals Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et Los Angeles disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Development Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Research World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Sight fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was likewise named a Leader in The Aragon Research Study Planet for Artificial Intelligence Broker Platforms in the ICC, 2025 as well as Aragon Research Study Globe for Intelligent Connect With Center, 2025. SAN RAMON, Calif.– (ORGANIZATION CABLE)–.
Five9 (Nasdaq: FIVN), supplier of the Intelligent CX System, has actually been called a winner of the 2024 Aragon Investigation Advancement Honor for Artificial Intelligence Contact Centers. Also, Five9 has actually been called a Leader in two Aragon Research study Globe documents: AI Agent Platforms in the ICC, 2025, and also Intelligent Connect With Facility, 2025. This acknowledgment from Aragon Analysis underscores Five9’s posture as an innovator in AI-elevated CX.
The AI Agent Platforms in the ICC, 2025 document positions Five9 as the most
tactical vendor measured in
the report, recognizing Five9 s key eyesight for AI-driven advancement in CX. At the center of this advancement is actually Five9’s goal for The brand new CX where Artificial Intelligence Brokers and AI-empowered Human being Agents team up to deliver hyper-personalized, uncomplicated customer expertises. Through equipping companies to provide transformative consumer interactions while minimizing expenses and also boosting productivity, Five9 is actually preparing brand new criteria for AI-powered solutions in the contact center industry.
AI is fundamental for making extraordinary consumer knowledge, and our company are honored to become pinpointed by AragonStudy as innovative for our efforts to drive the intelligent call facility forward, claimed Jonathan Rosenberg, Main Innovation Policeman as well as Chief of Artificial Intelligence, Five9. Our concentration has been actually, as well as will definitely continue to be actually, assisting services supply those experiences along with easy-to-use resources and also capacities. Along with each brand-new innovation, our company take a step forward for each Five9 and also for the business overall.
The Aragon Research study Advancement award determines providers leveraging speculative use of modern technology to not simply conform as markets alter, but to definitely interfere with as well as educate how their markets will definitely advance. Five9 was actually formally shown with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Analysis awards ceremony.Five9’s commitment to innovation, particularly its own sight for blending AI Professionals as well as AI-empowered Human Professionals, is actually preparing a brand-new standard for just how businesses can provide hyper-personalized and also seamless client experiences, pointed out Jim Lundy, Owner, CEO and also Lead Expert, Aragon Investigation. This award as well as file id builds on Five9’s commitment to delivering artificial intelligence developments for CX.
Earlier this year, the business presented new improvements, consisting of Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 Artificial Intelligence Agents, that improve the method business move toward CX, steering better end results for both consumers and also brokers. About Five9. The Five9 Smart CX System, powered through Five9 Genius AI, supplies a comprehensive rooms of services to energy AI-elevated client adventures that provide far better organization outcomes as well as Deliver Delight to CX.
Our unified cloud-native offering makes it possible for hyper-personalized client expertises as well as even more enabled workers, creating every customer communication much more connected, uncomplicated, and private. Trusted through 2,500 +customers and 1,400+ companions globally, Five9 combines the power of artificial intelligence, our system, and our individuals to steer AI-elevated CX.For additional information, check out www.five9.com. Engage along with us @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Analysis, Inc. and/or its Affiliates. All Rights Booked.
The identification of an Aragon Research honor champion is not a promotion through Aragon Research of any seller, product, or service. Viewpoint source variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Resource: Five9.
FAQ. What primary honors did Five9( FIVN) gain in 2024 from Aragon Study? Five9 gained the 2024 Aragon Investigation Development Award for AI Connect With Centers as well as was actually called an Innovator in 2 Aragon Research Planet files: artificial intelligence Broker Platforms in the ICC, 2025, and also Intelligent Contact Facility, 2025.
What brand new AI products performed Five9( FIVN) launch in 2024? Five9 launched Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Brokers to enhance customer expertise monitoring.Exactly how does Five9’s( FIVN )BRAND NEW CX sight effect customer care? Five9’s brand-new CX vision incorporates AI Professionals along with AI-empowered Individual Representatives to deliver hyper-personalized, simple clientadventures while reducing expenses and also improving performance.
What was Five9’s( FIVN) strategic role in the Aragon Research study Planet 2025 report? Five9was placed as one of the most key merchant in the AI Agent Platforms in the ICC, 2025 file, realizing their critical sight for AI-driven advancement in CX. When did Five9( FIVN) get the AragonResearch Advancement
Honor
?
Five9 was actually officially presented with the honor on December 10, 2024, at the Aragon Transform 2024 honors service.